A day in the life?
As a Customer Experience Marketer, you are an innovative, data-driven, self-starting marketer with exceptional focus on customer experience for our Customer Success org. In this high-profile role, you will lead the development and delivery of adoption strategies for our donor management system. The strategies you develop will reinforce the unique benefits and value proposition of our platform. This role is at the center of reimagining and transforming customer experiences and creates a unique opportunity for a bold marketing leader to apply their strategic thinking and take it to the next level and helping the Customer Success org deliver a best-in-class
You are passionate about customer experience, you have proven ability to use data and critical thinking to identify opportunities in our customer journey to deliver effective strategies that accelerate adoption, utilization and value. Experienced in strategic marketing planning, product management, customer experience development, and creative development. The candidate will be adept in customer marketing, social media, and product management. You are highly skilled at working in cross-functional team environments.
We're looking for a rock-star who can:
Who are we? In short, we help non-profits unleash generosity!
We believe nonprofits have important missions and deserve great software to power their fundraising and fuel their missions. We use data, technology, and the power of networks to eliminate the daily fundraising grind that most leaders endure. Network for Good provides Software-as-a-Service (SaaS) fundraising solutions that have delivered over $1.5 billion to more than 125,000 charities since 2001.
Why we’re hiring? In short, because we are growing!
We’re growing our team so we can provide more nonprofits with simple solutions to power the good they do. Network for good is a hybrid organization – a nonprofit-owned for-profit. In 2013, we became a Certified B Corporation. We have been able to invest in and enhance our offerings and we’re just getting started!
What can you expect?
You can expect, growth and innovation and to have fun along the way. You will not only be rewarded for your personal achievements, but you will also have the opportunity to be part of an organization that lives by its motto every day: Do Good. Feel Good. ™
We’ve got perks, too! How about Volunteer Paid Time Off and your birthday as Holiday? 401(k) with match, stock options, commuter stipend and fantastic health insurance, too! Oh and don’t like wearing a suit and a tie every day? We’ve got you covered! We’re a jeans every day workplace!
Candidates submitting an application must have legal authorization to work in the United States. Network for Good is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital or parental status, veteran status, and other legally protected characteristics.