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Operations Research Associate

A day in the life?

In this role, you will support all aspects of disbursement operations.  You will drive our business by providing a solid foundation of operational excellence for externally-facing customer and fund disbursement tasks.

Network for Good seeks an analytical, detail-oriented, and passionate associate to join our Operations team, focusing on Donor Advised Fund grant operations. Supporting the Operations team, you will be primarily responsible for all administrative and transactional duties related to the department. 

We're looking for people who want to make a big impact on small charities by:

  • Logging all returned checks as received
  • Researching uncashed stale checks to NPOs
  • Researching and resending returned checks to correct addresses
  • Researching charity addresses (via internet, phone, email, etc)
  • Assist with all aspects of the fund disbursement portions of our business
  • Handle Tier-2 disbursement-related customer service

About You:

  • You're have some experience!  You have a degree or at least 2 years of related experience.
  • You're friendly!  You are ready to provide the best customer service to our clients!
  • You're detail oriented!  You are passionate about getting it right.
  • You're trustworthy!  You have strong ethical behavior and know that sensitive around customer data is a must! 
  • You love evolving!  You thrive in a fast paced, collaborative and team focused environment

Who are we?  In short, we help non-profits unleash generosity!

We believe nonprofits have important missions and deserve great software to power their fundraising and fuel their missions.  We use data, technology, and the power of networks to eliminate the daily fundraising grind that most leaders endure.  Network for Good provides Software-as-a-Service (SaaS) fundraising solutions that have delivered over $1.5 billion to more than 125,000 charities since 2001.

Why we’re hiring?  In short, because we are growing!

We’re growing our team so we can provide more nonprofits with simple solutions to power the good they do. Network for good is a hybrid organization – a nonprofit-owned for-profit.  In 2013, we became a Certified B Corporation.  We have been able to invest in and enhance our offerings and we’re just getting started!

What can you expect?

You can expect, growth and innovation and to have fun along the way.  You will not only be rewarded for your personal achievements, but you will also have the opportunity to be part of an organization that lives by its motto every day: Do Good. Feel Good. ™

We’ve got perks, too!  How about Flexible Time Off, Paid Time Off to Volunteer and your birthday as Holiday? In addition to our collaborative, “speed-up” culture, we offer competitive compensation and benefits, including stock options, 401(k) with match, commuter stipend and fantastic health insurance! We’re also a jeans every day workplace!

Candidates submitting an application must have legal authorization to work in the United States.  Network for Good is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital or parental status, veteran status, and other legally protected characteristics.  

 

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